Frequently Asked Questions

Please reach us at info@borabean.co if you cannot find an answer to your question.

Do you accept custom orders?

Yes, we do accept custom orders. Please inquire via our email info@borabean.co

Do you ship internationally?

Yes, we do ship internationally. Our basic flat rate shipping covers the United States and all US territories. International shipping carries an additional fee based on location.

How can I track my order?

You’ll receive a tracking number once your order ships. Use it on our website or the carrier’s site for real-time updates.

Can I cancel or modify my order after placing it?

Orders can be modified or canceled within 24 hours of placement. After this, orders may have already shipped.

Do you provide assembly instructions or tutorials?

Yes, detailed instructions are included with most products. Video tutorials may also be available online.

Do you offer discounts or promotions?

How is my personal information protected?

We use secure encryption technologies to protect your data and never share it without consent.

Refunds and Returns

ALL SALES ARE FINAL.

REQUESTS FOR REFUNDS OR EXCHANGES WILL NOT BE CONSIDERED AFTER 48HRS POST DELIVERY CONFIRMATION.

EXCHANGES ON A CASE BY CASE BASIS ONLY IF THERE IS A QUALITY ISSUE AT THE OWNERS DISCRETION OR IF THE PRODUCT IS DEEMED DEFECTIVE OR SUBSTANDARD BY BORABEAN.

REFUNDS ISSUED VIA STORE CREDIT OR RETURN TO ORIGINAL PAYMENT METHOD ONLY.

Terms and Conditions

BY PURCHASING FROM BORABEAN.CO YOU ASSUME ALL RISKS AND RESPONSIBILITIES ASSOCIATED WITH COMPLETING YOUR PROJECT.

BORABEAN.CO IS NOT LIABLE FOR ANY INJURIES INCURRED WHILE COMPLETING PROJECTS, BY IMPROPER USE OF ITEMS, OR UNSUPERVISED USE OF ITEMS.

ALL ITEMS PURCHASED FROM THIS WEBSITE ARE NOT INTENDED FOR HUMAN CONSUMPTION. IF INGESTED CONTACT YOUR LOCAL POISON CONTROL FACILITY

REFUNDS ISSUED VIA STORE CREDIT OR RETURN TO ORIGINAL PAYMENT METHOD ONLY.

Terms and Conditions

Frequently Asked Questions

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